Shipping Policy
Our products will be sent worldwide. your orders will be transported by following shipping method:
DHL( www.dhl.com)
TNT (www.tnt.com)
FeDex (www. fedex.com)
UPS (www.ups.com)
USPS (www.usps.com)
Shipping Time:
We will deal with your order within 24 hours and inform our tailors to start making your dresses. So if you want to cancel the order, please contact us within 24 hours, we will charge for cancellation of orders over 24 hours because the fabric used for the dress has already been cut. Want detailed cancellation policy, please refer to our return and cancellation policy page (link).
The delivery time of dresses includes production time and shipping time:
Production time: 1-2 weeks
Super-saver Shipping: 6-12 business days
Standard shipping time: 5-8 business days
Express shipping time: 3-6 business days
Free shipping: 3-5 business days
Note: Free shipping is only for swatch booklet
Sometimes the transport time varies with different countries. And it will also be affected by the local carrier for the specific delivery time.
Shipping Fee:
Super Saver Shipping: $9.99 per order
Standard Shipping: $19.99 per order
Express Shipping: $29.99 per order
We do not reimburse the customs duty charged by the country in which the customer is located. If there is a possibility that your country will charge customs duties, please state when you reply to the confirmation email. If there are any customs duties, please bear them by yourself.
After you understand the information above, you will better know how long it takes to get a dress. So we suggest you write a note or send us an e-mail to inform us of the date you want when you place an order. Then we can arrange the production better, and let you receive the dress as soon as possible.
Once your order has been sent out, the shipping address can not be changed. So if you want to change the shipping address, please inform us as soon as possible. If you have to change the address, we can help you contact the express company, but it will incur costs, which will be borne by the customer.
We will inform you of the tracking number after delivery, and you can check and track the order on the official website.
Note: The color of the dress displayed on your computer or mobile phone may be slightly different from the actual color, this is the problem of display equipment. So if you want to order the bridesmaid dresses in bulk, we recommend you to order our swatches to ensure that the colors of the dresses you finally receive are what you want.
